How does flexible rescheduling work at My Italy?
At My Italy, we understand that unexpected situations can arise. That’s why many of our agriturismos offer the option to reschedule your booking once, free of charge, to a different date. This way, you can look forward to your stay in Italy with peace of mind.
Below, you’ll find an explanation of how flexible rescheduling works at My Italy:
- “Flexible to reschedule” indication
This rescheduling policy only applies to accommodations and rates where the “Flexible to reschedule” option is indicated on the website. Always check if this applies to your booking.
- Rescheduling period
Up to 6 weeks before the original arrival date, you can change the period of your stay free of charge, one time only.
- New period of stay
The new period of your stay must be within 12 months of the rescheduling date so that you can still enjoy your holiday at a later time.
- Same agriturismo
The rescheduling is only possible at the same agriturismo where you originally booked, which will be happy to receive you as a guest at a later time.
- Price conditions
The rescheduling applies to the same or a higher price than your original booking. If the new period is at a higher rate, you will need to pay the difference. If the new period of stay falls within a lower rate, the original price will remain valid.
- Booking conditions
The original booking conditions, including those for payment and cancellation, remain applicable to the new booking.
- Availability
Rescheduling is only possible based on the availability at the agriturismo. If no new date can be found, no refund will be offered and the cancellation conditions stated on your voucher apply.
- New booking voucher
Your new booking is only confirmed once it has been approved by us. After confirmation, you will receive a new booking voucher from My Italy with the updated details.
We offer you extra flexibility for unexpected events so that you can still enjoy the agriturismo of your choice at a later date. Feel free to contact us at info@myitalyselection.com if you have any questions!
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